Category Archives: Artificial Intelligence

I was delighted when I heard that Bradford has become a technology university. As the world’s leaders are struggling to manage the impact of technology – is this an opportunity for the University of Bradford School of Management to lead the world in helping business leaders create strategies and manage for the future? Read my ...

For the first time since the Great Library at Alexandria burnt down, all human knowledge is now available in one place, thanks to the internet which gives us endless content, smart search engines and the ability to create queries in the form of questions.  Unlike the great library it is available to anyone with a ...

I am giving a talk at a compliance conference next month and looking at whether our legal system can cope with the speed of technology over-turning the world as we know it. A story this week has beautifully illustrated some of the challenges.  The celebrity couple, Richard and Judy, apparently spotted a drone flying over ...

Have you ever had that moment when suddenly the things that you write, talk and worry about are happening to you? Surely they always happen to other people? I have been writing about artificial intelligence and my worry that business leaders don’t think they need to understand it – it will only affect future generations. ...

Recently I wrote a short article in the Financial Times which said that Business Schools needed to change radically if they were to be fit for the 21st century. I thought that all I would get from the schools would be pushback against the idea. Instead the wonderful Karthik Kannan, a Professor at Purdue’s Krannert ...

Last week I spoke at Accenture’s International Woman’s Day conference. It was a great event, with a bunch of really interesting speakers. I’d been asked to speak on disruption, in particular the disruption that technology causes in business (I wrote in an earlier blog about the emergence of disruptive business giants). While I was planning ...

I spend a lot of my time talking about the future to groups large and small. One of the common reactions is that “we’ve seen this before – technology just changes jobs – it doesn’t do away with them”. No-one seems to think it will affect their job or even their children’s jobs. It is ...

If your image of robots is that of C3PO and R2D2 bumbling around in Star Wars, think again. An algorithm is now a director sitting on the board of Deep Knowledge Ventures in the Far East, with voting powers equal to the humans. A robot prepared a meal for Michelin-starred restaurateur, Angela Hartnett, requiring it ...

I’ve wondered in the last few weeks, as storms have swept across the UK, why we are now giving names to UK storms? Is this an attempt to humanise something that is beyond our control? I think this is important as part of the debate about what is the long-term future and role of robotics. ...

This week the great and the good will gather in Davos to discuss ‘Managing the Fourth Industrial Revolution’ – what it means and how to respond. But I am concerned that the debate will be superficial, futuristic and miss the point. We are in the middle of a crisis – now. And we need to ...

Predictions of the future have to be taken with a large pinch of salt – especially when considering the impact of technology on business over the next 12 months. However, as someone who started her career as a historian, I know that if we do not think hard about the future now, then we will ...

2015 has not been a good year for many businesses from Ashley Madison to VW. In this blog I wanted to explore why that might be and some of the lessons that can be learned. When the great recession started is a matter of debate, according to the US National Bureau of Economic Research it ...

We are on the cusp of extraordinary times. Businesses are automating functions from online bookings to telling you which lift to get for the quickest rise to your destination. We are all too familiar with computer system failures. The call centre operator saying, “I’m sorry the system is down” or the supermarket checkout that thinks ...

Today I have published a report, March of the Robots … into the boardroom. In it I challenge UK bosses to start understanding and managing technology before our businesses lose profitability, brand names and even their jobs within the next three to five years. Will your job be here in the next five years? Have ...

I talk to a lot of groups, large and small, about the impact of technology on work as we know it. But rarely have I had as great an introduction as last week when I was invited to speak to the in-house legal team at one of our major energy suppliers. I was preceded by ...

In the last episode of the very good BBC Radio 4 series “The New Workplace”  Justin King, late boss of Sainsbury’s claimed that introducing a nationwide minimum wage is “ludicrous” and went on to say: “One of the consequences of productivity is fewer people producing the same output. Companies will invest more in productivity and ...

An article this week by Aaron Krumins in Extreme Tech says that DARPA is teaching an Artificial Intelligence to improvise and play jazz. Now the interesting thing about jazz is that it requires a high level of innovation, something we have always seen as the preserve of humans. So if computers can start to innovate ...

Pat Chapman-Pincher has a long history of working at the highest levels of some of the world’s biggest technology companies and today works with a range of FTSE 100 businesses helping leadership teams to plan for the future and manage the risks posed by technology today. In the podcast below, Pat is interviewed by the ...

The controversy surrounding the restarting of nuclear reactors in Japan following the Fukushima disaster and the excellent programme by Jim Al-Khalili on Sellafield have sparked some interesting discussions about how robots can solve some of our greatest industrial and business challenges. Despite all the talk about how artificial intelligence will destroy the human race and ...

Leadership skills and management styles have always evolved over the years, but businesses are facing an unprecedented era of change in the way they manage their teams. Intelligent automation in the workplace, or “the age of robots” as many are calling it, presents a difficult question. How do you manage humans and robots as they ...

The route to business success is strewn with the debris of failed corporate giants who failed to plan for the future and prepare for the disruptive new technologies that lay ahead. But how do boards create the strategies they need for an uncertain future? How do they manage the risks before they appear? And, how ...

In my last blog I reviewed some of the writing on intelligent automation. They range from the optimistic to the dystopian but it is clear that everyone sees significant automation as inexorable – it can’t be stopped. And if we haven’t started thinking about its impact on our business or organisation, we may already be ...

Businesses can do great things by seizing on the opportunities presented by intelligent automation, but also have to understand how this new sector is evolving so they can effectively plan for the future. It’s a topic that is becoming increasingly debated at the highest levels of industry and in this blog, I share some of these discussions.

Is intelligent automation the key to our productivity crisis? A lot of people are worrying about the UK’s productivity, not least the Bank of England’s Governor, Mark Carney in his last press briefing. It seems a strange anomaly that when some of the economic statistics for the UK look good versus our EU colleagues, our ...

There is a great deal of talk in the media about the effects of Artificial Intelligence (AI).  Eminent minds, including Stephen Hawking, have been warning of its dangers and say that uncontrolled development of AI poses a threat to the human race. Some of these dangers are real and may or may not be avoidable. ...

As anyone reading my blog will know, I am currently on a mission to help boards understand and manage artificial intelligence and its rapid impact on our business world. One of the issues is that most people on boards tend to be older and happy to admit ‘I don’t do technology’. Here I look at ...

Recently I spoke to a large group of General Counsel about the future of work and the impact of technology. My own view is that they are an influential group of people, but often under-rated. So I was keen to get their views on what our future workplaces would look like – and what would ...

There’s been a lot of comment in the press recently about the fact that children these days are not being taught map reading. Now before I go any further I should perhaps say that I can read a map and I can also navigate a boat using a chart and compasses! So I’m not a ...

I have spoken recently to two senior leaders, one in retail, the other in professional services. Both were clear that they are looking to automation for the cost benefits it can deliver. So they would be replacing jobs currently done by entry-level staff with automation. What neither had, was a working model for what their ...

There’s been an interesting thread running on Twitter lately on the topic of robots. “Robots” it claims “are taking our jobs”. It’s interesting, not just because it raises the debate about jobs going to robots but because it implies that something new is happening and that robots are in control of the process. Robots, at ...

There’s been an interesting thread running on Twitter lately on the topic of robots. “Robots” it claims “are taking our jobs”. It’s interesting, not just because it raises the debate about jobs going to robots but because it implies that something new is happening and that robots are in control of the process. Which jobs ...

Stephen Hawking has always been one of my heroes, not just because he has a brilliant mind, but for the way in which he has never let adversity get in the way of what he wanted to achieve.  He has also managed to maintain a sense of humour through all the problems that he has ...

There has been a lot in the press lately about the driverless car.  A few years ago this was thought to be an impossible piece of technology, now we are trialling driverless cars in the streets of Milton Keynes.  But while it’s exciting to think about the technology itself, the thing that seems to me ...

Have you looked at adverts for watches lately?  Watch manufacturers spend a fortune on promoting watches but not to tell you the time any more.  It’s because everyone now has a super-accurate device in their pocket that will do that for them. So watches have become high-end items of jewellery now their original purpose has ...

Professor Stephen Hawking believes artificial intelligence could spell the end of the human race.  Others are less pessimistic. Rollo Carpenter, creator of Cleverbot, says: “I believe we will remain in charge of the technology for a decently long time and the potential of it to solve many of the world problems will be realised”. My ...

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I was invited to be the keynote speaker for international accountants, Mazars, earlier this year. The topic was innovation and the theme of the conference started from an assumption that it benefits both business and society. But I decided to throw a hand grenade into the room – the theme of my speech was that ...